HelpScout

Integrating LogRocket with HelpScout

Add a LogRocket session URL to every HelpScout support request:

LogRocket.getSessionURL(function (sessionURL) {
  window.Beacon('identify', {
    name: 'Jim Bob',
    email: '[email protected]',
    sessionURL: sessionURL,
  });
});

HS.beacon.ready(function() {
  LogRocket.getSessionURL(function (sessionURL) {
    HS.beacon.identify({
      name: 'Jim Bob',
      email: '[email protected]',
      sessionURL: sessionURL
    });
  });
});

Updated over 4 years ago