If you are using Wootric to collect NPS data on your website, you can see and leverage those scores within LogRocket. There are two places within the LogRocket interface where you'll be able to use this data.
Within the main filter dropdown, you will see a filter labeled 'NPS' (available for Professional plan customers only). You can use this to search for sessions in which NPS surveys with certain scores were submitted.
You can also use this filter within the Metrics section to create charts and alerts based on the results. No additional setup is required to record this data.
If you're watching a session in which a Wootric NPS survey was submitted, you'll see the corresponding score in the session details section.
LogRocket automatically adds session URLs to Wootric survey response feedback. If you have the Wootric Slack integration set up, LogRocket session URLs will appear in the messages Wootric sends to Slack.
You can disable the automatic addition of session URLs to responses with the shouldAugmentNPS configuration option.
Updated over 2 years ago