Deleting Sessions

Organization admins can permanently delete sessions from the session list without contacting support. This is useful for removing sessions that captured data you did not intend to record.

How to delete sessions

1. Navigate to the session list in the Session Replay tab.
2. Use the Omnibar filters and date range picker to narrow the list to the sessions you want to delete.
3. Open the ⋮ menu (next to the Export button) and select Delete.
4. Review the filter(s) and time range in the confirmation dialog, then type your project ID (e.g., your_org_id/your_project_id) to confirm.

Deletion runs in the background and may take several minutes to complete. Refresh the session list to see the results.

Things to know

• Deletion cannot be undone. Matching sessions and all of their associated data are permanently removed.
• Only Admin users can delete sessions. Other roles will see the option disabled.
• Only sessions recorded within the selected time range at the time of the request are deleted. Sessions recorded afterwards are not affected, so make sure you have stopped sending any data you do not want captured before deleting.
• A single request can delete up to 100,000 sessions. If your filter matches more than that, narrow the filter or time range and try again, or contact support for help.
• Deleted sessions continue to count towards your session usage.
• Each deletion request is recorded in the Audit Log, including the number of sessions deleted, the time range, and the filter(s) used.