Why have my sessions stopped recording?
Common reasons why new sessions aren't recording
You've hit your monthly session quota
- Part of your LogRocket subscription is the number of sessions you can record each month, called your "session quota".
- You will see a red warning on your LogRocket dashboard if your session quota has been met.
- This quota resets on the same day each month
- You can view your session quota and reset data on the Plans page here
Recording Settings
- Have you paused recording for this project?
- Have you set a session limit that has been reached?
- check your Recording Settings here
You've removed LogRocket.init from your app
- LogRocket.init is what triggers a session to be captured
- If you've removed LogRocket.init from your app, then new LogRocket sessions will not be recorded
Conditional Recording (if you have this add-on)
- Conditional Recording is an add-on feature that allows you to set conditions for when to capture sessions
- If you've set conditions that are too strict, then you'll stop seeing sessions captured as frequently
Updated about 3 hours ago
